We knew our nuggets weren’t cutting it. Quite frankly…they sucked. So instead of pretending otherwise, we listened.

We brought real guests with real opinions into the BK Test Kitchen to try our old nuggets and sauces and tell us exactly what wasn’t working. Then we took their feedback, got to work, and invited them back to be the first to taste what they helped make better.

Because if we’re going to say we’re listening to our guests, we should probably prove it.